DELIVERY METHODS
For deliveries within the European Union, shipping is carried out via our partners COLLISIMO. Every order shipped by ZIEMANN & Co is insured against accidental damage and theft until written confirmation of receipt of the package.
Please note that we cannot deliver to a PO box. For partial shipments, delivery costs will only be charged once.
Your orders will be processed and shipped Monday to Friday between 8:00 and 20:00 CET. Please note that our services are closed on public holidays in France. Your order will be shipped no later than one business day after receipt of payment. If this is not the case for your order, we will inform you at checkout.
DELIVERY COSTS AND TIMES
Shipping is free in France for all orders over €300 (only applies to premium delivery).
Please consider the shipping methods, fees and times in the table below.
| Delivery | Method | Shipping costs | Delivery time |
| France | EXPRESS | €19.00 | 1-2 working days |
| France | REGULAR | €10.00 | 2-5 working days |
Please note that we will inform you at checkout if the delivery time differs from that stated above.
Other delivery countries
We ship to over 130 countries. For more information on a specific country, select it here.
| Delivery | Method | Shipping costs | Delivery time |
| UE | STANDARD | €20.00 | 3-5 working days |
ORDER TRACKING
As soon as your order ships, you will receive an email with your order tracking number. You can track your order 1 or 2 hours after receiving this email by visiting the link provided.
Tracking via Colissimo.
CUSTOMS AND TAXES
Items shipped within the European Union are exempt from taxes and customs duties. The price of the goods and shipping costs are gross prices and include VAT.
For additional questions, please contact our Customer Service Office at: shop@ziemannandco.com
The following countries are members of the European Union
Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, the Czech Republic, Romania, Slovakia, Slovenia, Spain, and Sweden.